:root {
  --navy: #012A6A;
  --navy-deep: #011d4a;
  --navy-mid: #013080;
  --green: #6DBF5B;
  --green-dark: #4a9e3a;
  --green-soft: #e8f7e4;
  --white: #ffffff;
  --off: #f8f7f4;
  --warm: #f0ede8;
  --text: #1a1a2e;
  --body: #3d3d4e;
  --muted: #7a7a8c;
  --border: #e2ddd8;
  --danger: #b42318;
  --danger-bg: #fef3f2;
  --ok: #027a48;
  --ok-bg: #ecfdf3;
  --warn: #b54708;
  --warn-bg: #fffaeb;
  --radius: 12px;
  --shadow: 0 8px 28px rgba(1, 42, 106, 0.08);
  --font: "DM Sans", system-ui, -apple-system, Segoe UI, sans-serif;
  --display: "Fraunces", Georgia, "Times New Roman", serif;
}

@import url("https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600;700&family=Fraunces:wght@500;600;700&display=swap");

*, *::before, *::after { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  font-family: var(--font);
  color: var(--body);
  background: var(--off);
  min-height: 100vh;
  line-height: 1.5;
}
a { color: var(--navy); text-decoration: none; }
a:hover { color: var(--green-dark); }
h1, h2, h3 {
  font-family: var(--display);
  color: var(--text);
  line-height: 1.2;
  margin: 0 0 0.5rem;
}
h1 { font-size: clamp(1.6rem, 2.5vw, 2rem); }
p { margin: 0 0 0.75rem; }
.muted { color: var(--muted); }
.small { font-size: 0.875rem; }

/* Auth / landing */
.auth-page {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 2rem 1rem;
  background:
    radial-gradient(ellipse 80% 60% at 10% 0%, rgba(109, 191, 91, 0.18), transparent 50%),
    linear-gradient(160deg, var(--navy-deep), var(--navy) 55%, #023a8a);
}
.auth-card {
  width: 100%;
  max-width: 420px;
  background: var(--white);
  border-radius: 16px;
  padding: 2rem 1.75rem;
  box-shadow: 0 24px 64px rgba(0, 0, 0, 0.22);
}
.auth-card .logo-row {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  margin-bottom: 1.25rem;
}
.auth-card .logo-mark {
  width: 44px; height: 44px; border-radius: 12px;
  background: var(--navy);
  color: #fff;
  display: grid; place-items: center;
  font-weight: 700; font-family: var(--display);
}
.auth-card h1 { font-size: 1.45rem; margin-bottom: 0.25rem; }
.auth-card .sub { color: var(--muted); margin-bottom: 1.25rem; font-size: 0.95rem; }

/* Shell */
.shell {
  display: grid;
  grid-template-columns: 260px 1fr;
  min-height: 100vh;
}
.sidebar {
  background: linear-gradient(180deg, var(--navy-deep), var(--navy));
  color: #d7e3f7;
  padding: 1.15rem 0.9rem 1.25rem;
  display: flex;
  flex-direction: column;
  position: sticky;
  top: 0;
  height: 100vh;
  overflow-y: auto;
}
.brand {
  display: flex;
  gap: 0.7rem;
  align-items: center;
  padding: 0.35rem 0.45rem 1rem;
  border-bottom: 1px solid rgba(255,255,255,0.1);
  margin-bottom: 0.75rem;
}
.brand-mark {
  width: 40px; height: 40px; border-radius: 10px;
  background: var(--green);
  color: var(--navy-deep);
  font-weight: 700;
  display: grid; place-items: center;
  font-family: var(--display);
}
.brand strong { display: block; color: #fff; font-size: 0.92rem; }
.brand small { color: rgba(255,255,255,0.65); font-size: 0.72rem; }
.nav-label {
  margin: 0.9rem 0.5rem 0.3rem;
  font-size: 0.68rem;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: rgba(255,255,255,0.45);
  font-weight: 700;
}
.menu a {
  display: block;
  color: rgba(255,255,255,0.78);
  padding: 0.55rem 0.7rem;
  border-radius: 10px;
  margin-bottom: 0.12rem;
  font-size: 0.92rem;
  font-weight: 500;
}
.menu a:hover { background: rgba(255,255,255,0.06); color: #fff; }
.menu a.active {
  background: rgba(109, 191, 91, 0.18);
  color: #fff;
  border: 1px solid rgba(109, 191, 91, 0.35);
}
.sidebar-foot {
  margin-top: auto;
  padding-top: 1rem;
  border-top: 1px solid rgba(255,255,255,0.1);
}
.who strong { display: block; color: #fff; font-size: 0.9rem; }
.who small { color: rgba(255,255,255,0.6); font-size: 0.75rem; }
.main {
  padding: 1.5rem 1.75rem 3rem;
  max-width: 1180px;
}
.page-head {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  gap: 1rem;
  align-items: flex-start;
  margin-bottom: 1.25rem;
}
.page-head .sub { margin: 0; color: var(--muted); }

/* KPI */
.kpi-row {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(140px, 1fr));
  gap: 0.75rem;
  margin-bottom: 1.25rem;
}
.kpi {
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 0.9rem 1rem;
  box-shadow: var(--shadow);
}
.kpi span {
  display: block;
  font-size: 0.75rem;
  color: var(--muted);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}
.kpi strong {
  display: block;
  margin-top: 0.25rem;
  font-family: var(--display);
  font-size: 1.55rem;
  color: var(--navy);
  font-weight: 600;
}
.kpi em {
  display: block;
  font-style: normal;
  font-size: 0.78rem;
  color: var(--muted);
  margin-top: 0.15rem;
}

/* Cards / tables */
.card {
  background: var(--white);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 1.15rem 1.2rem;
  box-shadow: var(--shadow);
  margin-bottom: 1rem;
}
.card h2 { font-size: 1.15rem; margin-bottom: 0.75rem; }
.grid-2 {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1rem;
}
.table-wrap { overflow-x: auto; }
table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.92rem;
}
th, td {
  text-align: left;
  padding: 0.65rem 0.55rem;
  border-bottom: 1px solid var(--border);
  vertical-align: top;
}
th {
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--muted);
  font-weight: 700;
}
tr:hover td { background: rgba(1, 42, 106, 0.02); }
.badge {
  display: inline-block;
  padding: 0.15rem 0.5rem;
  border-radius: 999px;
  font-size: 0.75rem;
  font-weight: 600;
  background: var(--warm);
  color: var(--navy);
}
.badge-green { background: var(--green-soft); color: var(--green-dark); }
.badge-navy { background: rgba(1,42,106,0.1); color: var(--navy); }

/* Forms */
label {
  display: block;
  font-size: 0.82rem;
  font-weight: 600;
  color: var(--text);
  margin: 0.65rem 0 0.3rem;
}
input[type="text"],
input[type="email"],
input[type="password"],
input[type="number"],
input[type="date"],
input[type="tel"],
select,
textarea {
  width: 100%;
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 0.65rem 0.75rem;
  font: inherit;
  color: var(--text);
  background: #fff;
}
input:focus, select:focus, textarea:focus {
  outline: 2px solid rgba(109, 191, 91, 0.45);
  border-color: var(--green);
}
textarea { min-height: 90px; resize: vertical; }
.form-row {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(140px, 1fr));
  gap: 0.65rem 0.85rem;
}
.form-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.6rem;
  margin-top: 1.1rem;
}
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.35rem;
  border: none;
  border-radius: 10px;
  padding: 0.65rem 1.05rem;
  font: inherit;
  font-weight: 600;
  cursor: pointer;
  background: var(--navy);
  color: #fff !important;
}
.btn:hover { background: var(--navy-mid); color: #fff !important; }
.btn-green { background: var(--green); color: var(--navy-deep) !important; }
.btn-green:hover { background: var(--green-dark); color: #fff !important; }
.btn-ghost {
  background: transparent;
  color: rgba(255,255,255,0.85) !important;
  border: 1px solid rgba(255,255,255,0.25);
}
.btn-ghost:hover { background: rgba(255,255,255,0.08); }
.btn-outline {
  background: #fff;
  color: var(--navy) !important;
  border: 1px solid var(--border);
}
.btn-outline:hover { border-color: var(--navy); }
.btn-sm { padding: 0.4rem 0.7rem; font-size: 0.85rem; }
.btn-danger { background: var(--danger); color: #fff !important; }
.btn-danger:hover { background: #912018; color: #fff !important; }

/* Contact detail */
.contact-sub { margin-bottom: 0.5rem !important; }
.contact-quick {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  align-items: center;
  margin-top: 0.35rem;
}
.chip {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  padding: 0.28rem 0.65rem;
  border-radius: 999px;
  background: #fff;
  border: 1px solid var(--border);
  font-size: 0.82rem;
  color: var(--navy) !important;
  font-weight: 500;
}
.chip:hover { border-color: var(--green); }
.chip-muted { color: var(--muted) !important; background: var(--warm); }
.chip-tag { background: var(--green-soft); border-color: transparent; color: var(--green-dark) !important; }
.badge-hot { background: #fee4e2; color: #b42318; }
.badge-warm { background: #fffaeb; color: #b54708; }
.badge-cold { background: #eff8ff; color: #175cd3; }
.badge-nurture { background: #f4f3ff; color: #5925dc; }
.section-label {
  margin: 1.1rem 0 0.45rem;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--navy);
  border-bottom: 1px solid var(--border);
  padding-bottom: 0.25rem;
}
.callout-card {
  background: linear-gradient(135deg, #f0fdf4, #fff);
  border-color: rgba(109, 191, 91, 0.35);
  margin-bottom: 1rem;
}
.detail-list {
  list-style: none;
  padding: 0;
  margin: 0;
}
.detail-list li {
  display: flex;
  justify-content: space-between;
  gap: 0.75rem;
  align-items: flex-start;
  padding: 0.55rem 0;
  border-bottom: 1px solid var(--border);
}
.timeline {
  list-style: none;
  padding: 0;
  margin: 0;
}
.timeline-item {
  padding: 0.85rem 0 0.85rem 1rem;
  border-left: 3px solid var(--border);
  margin-left: 0.35rem;
  margin-bottom: 0.15rem;
}
.timeline-comm { border-left-color: var(--navy); }
.timeline-followup { border-left-color: var(--green); }
.timeline-activity { border-left-color: #b54708; }
.timeline-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  align-items: center;
  margin-bottom: 0.25rem;
}
.timeline-body {
  margin-top: 0.25rem;
  color: var(--body);
  font-size: 0.95rem;
}

/* Super-admin customer view banner */
.impersonation-bar {
  background: linear-gradient(90deg, #7c2d12, #c2410c);
  color: #fff;
  padding: 0.55rem 1rem;
  position: sticky;
  top: 0;
  z-index: 100;
  box-shadow: 0 2px 12px rgba(0,0,0,0.18);
}
.impersonation-inner {
  max-width: 1400px;
  margin: 0 auto;
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  align-items: center;
  justify-content: space-between;
  font-size: 0.92rem;
}
.btn-impersonation-exit {
  background: #fff !important;
  color: #9a3412 !important;
  border: none;
  font-weight: 700;
}
.btn-impersonation-exit:hover {
  background: #ffedd5 !important;
}
body.is-impersonating .shell {
  min-height: calc(100vh - 48px);
}

.alert {
  border-radius: 10px;
  padding: 0.75rem 1rem;
  margin-bottom: 1rem;
  font-size: 0.92rem;
}
.alert-error, .alert-danger { background: var(--danger-bg); color: var(--danger); }
.alert-success, .alert-ok { background: var(--ok-bg); color: var(--ok); }
.alert-info { background: #eff6ff; color: var(--navy); }
.alert-warning { background: var(--warn-bg); color: var(--warn); }

.progress-bar {
  height: 8px;
  background: var(--warm);
  border-radius: 999px;
  overflow: hidden;
  margin-top: 0.35rem;
}
.progress-bar > i {
  display: block;
  height: 100%;
  background: linear-gradient(90deg, var(--green), var(--green-dark));
  border-radius: 999px;
}
.goal-item { margin-bottom: 0.85rem; }
.goal-item .top {
  display: flex;
  justify-content: space-between;
  font-size: 0.88rem;
  gap: 0.5rem;
}

.empty {
  text-align: center;
  padding: 2rem 1rem;
  color: var(--muted);
}

@media (max-width: 900px) {
  .shell { grid-template-columns: 1fr; }
  .sidebar {
    position: relative;
    height: auto;
    max-height: none;
  }
  .grid-2 { grid-template-columns: 1fr; }
  .main { padding: 1.1rem 1rem 2.5rem; }
}